Ashampoo Support Database

Product: Ashampoo® WinOptimizer Platinum 2

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• I entered my registration key but the program title bar still says 'Unregistered'.
• I lost the license key I purchased / I do not know my license key.
• I'm not satisfied with the program and I want a refund.
• The software I purchased shows a message stating that the license will expire in X days.
• My browser doesn't seem to be supported by the 'Internet Cleaner'.
• Activation failed although I have an Internet connection. An error has occurred.
• The connection test aborts with an error message within Internet Tuner.
• My Printer and/or my Office 2003 do not work anymore after performing an 1-Click-Optimization
• The installation process aborts with an error message.
• Even after I entered the license key, “Activate now” is still grayed out.
• The computer that I want to use to run the program is not connected to the Internet.
• After updating my activated full version, it has become an unlicensed trial version again.
• I have not yet received my trial license key / license key.